If you are not completely satisfied with your purchase, we will gladly accept new and gently used returns for a full refund of the product cost.

Please include the following information with your return:

  1. Full Name
  2. Address
  3. Contact Phone Number
  4. Email Address
  5. Purchase Invoice Number

All shipping and handling costs are the responsibility of the customer. Palmetto Derma is not responsible for lost items.

Please allow 2-4 weeks for your return to be processed.

For further questions please contact us at

Due to our involvement with subscription boxes, returns will only be accepted with original purchase invoice number.

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